Welcome to our Term & Condition

These Terms & Conditions (“Terms”) govern your use of the cloud services, applications, and website provided by Cognegie (“we,” “our,” or “us”). By accessing or using our services, you agree to comply with these Terms. If you do not agree, you may not use our services.

1. Introduction

Cognegie (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud-based software services. By accessing or using our services, you agree to the terms outlined here.

2. Service Usage

You must be at least 18 years old to use our services. You agree to use our cloud services only for lawful purposes. Unauthorized activities (e.g., hacking, spamming, distributing malware, or infringing intellectual property rights) are strictly prohibited.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your login credentials. All activities under your account are your responsibility. Notify us immediately if you suspect unauthorized access.

4. Subscription & Payments

Services are billed on a subscription or pay-as-you-go basis as per the chosen plan. All fees are non-refundable except as outlined in our Refund Policy. Failure to pay may result in suspension or termination of your services.

5. Service Availability

We strive to maintain 99.9% uptime, but we do not guarantee uninterrupted service. Scheduled maintenance and unforeseen technical issues may cause downtime. We are not liable for data loss caused by factors beyond our control (e.g., hardware failure, cyberattacks, or force majeure events).

6. Data & Privacy

Your data remains your property. We will not sell or misuse your data. Data handling follows our Privacy Policy, which complies with applicable data protection laws.

7. Termination

We may suspend or terminate your access if: You breach these Terms. You misuse our services. Payment obligations are not met.